Q: What happens if Duplicate Detection is enabled in ABBYY?

If Duplicate Detection is turned on in ABBYY, invoices and credit notes identified as duplicates will be automatically stopped before they reach Rapid. This prevents your staff from spending time reviewing and validating documents in ABBYY, only to discover they are duplicates when they arrive in Rapid.

Q: Will duplicate invoices and credit notes still appear in Rapid’s Duplicate Reports?

No, if you have chosen to enable the Duplicate Detection in ABBYY the duplicate invoice or credit note will not flow through to RapidAP therefore it will not appear in Rapid’s Duplicate Reports.

Q: Why would I enable Duplicate Detection in ABBYY?

Enabling this feature reduces additional validation effort in Rapid, allowing your team to focus only on valid documents. This improves efficiency and reduces the risk of duplicate payments.

Q: What if I rely on Rapid’s Duplicate Reports for auditing?

If your organisation uses Rapid’s Duplicate Reports for audit purposes, enabling Duplicate Detection in ABBYY may limit the data available in those reports. You should assess your reporting needs and the impacted before choosing to enable Duplicate Detection in ABBYY. 

Q: Can I turn Duplicate Detection on or off in ABBYY at any time?

Yes, you can request to enable or disable this feature at any time. Please contact our support team to make any changes.

Q: How do I request to enable or disable Duplicate Detection in ABBYY?

If you would like to enable or disable this feature, please submit a support request via the support portal.