If the system did not select a Vendor, or the extracted Vendor is incorrect, you can click on Vendor Lookup to search and select the correct vendor for this invoice.


The vendor lookup in ABBYY pulls the list of vendors from RapidAP every 8 hours, 11:00 AM, 7:00 PM, and 3:00 AM. 

If a new vendor is added in ERP, you would need to wait for the next scheduled vendor sync to run to be able to select the new vendor in the vendor lookup.


In the meantime, you can either leave the batch in the Verification queue or send the batch to the Exception queue with a message.


To send the batch to the Exception queue with a comment, click on the Send Task To Stage, select Exceptions, and enter a reason.




The reason will be visible in the Exceptions queue.